How Bad Can a Cell Phone Company Get?
Amazing and scary if you own a Verizon phone. This video contains the recordings of a survey on Verizon Wireless that finds that Verizon misquotes their rates over the phone 93% of the time. NOTE: The video says that it was inspired by the VerizonMath.com story. The correct website is Verizonmath.blogspot.com. VerizonMath.com isn’t owned by the guy that did the original work, and I’m sorry it is listed so prominently in the video. And also, sorry for the typo in the third number. Sort of …
Duration : 0:5:17
25 Responses to “How Bad Can a Cell Phone Company Get?”
lol dude they’re …
Comment made on March 9th, 2009 at 8:38 amlol dude they’re known for dropped calls
they should …
Comment made on March 9th, 2009 at 8:38 amthey should outsource those jobs to india or somewhere that can do basic math lol. this is reaaly funny in a sad kinda way but when you think about it you know there’s a boss who has completely confused most of those responders with bad training.
AHHAHAH you have to …
Comment made on March 9th, 2009 at 8:38 amAHHAHAH you have to call customer service for that.
and yet the person …
Comment made on March 9th, 2009 at 8:38 amand yet the person will get billed .005 DOLLARS p/kb because Verizon doesn’t realise the difference. —.005 cents = .0005 dollars, which is why the correct quotes were actually the .5 cents and .2 cents expressed as .005 and .002 dollars
wow
Comment made on March 9th, 2009 at 8:38 amwow
sorry but AT&T is …
Comment made on March 9th, 2009 at 8:38 amsorry but AT&T is better…read each website and compare and AT&T is wayyy better!!!!!
Travis W!
Verizon stop …
Comment made on March 9th, 2009 at 8:38 amVerizon stop offering these plans a while ago. This is ancient news. Verizon reps never get asked this question anyway. Basically if you get overage, you picked the wrong plan and you are a moron anyway.
OMFG! how stupid …
Comment made on March 9th, 2009 at 8:38 amOMFG! how stupid can people be!?!? LOL!
i have a feeling …
Comment made on March 9th, 2009 at 8:38 ami have a feeling that they say the charges are much less because they want you to use alot of whatever you where useing and then when the bill comes that’s when it hits yah
I actually work in …
Comment made on March 9th, 2009 at 8:38 amI actually work in Verizon Wireless customer service. We have a source that is the data base for all of our information. Within that data base search the rate for going over your limit it specifically states .005 cents per kb. The information displayed specifically states that. We have no control over the incorrect information provided to us by Verizon Wireless. And as a side note, I hate the company, hate the customers but I have to pay bills…
thats obnoxious.
Comment made on March 9th, 2009 at 8:38 amthats obnoxious.
I was tempted to …
Comment made on March 9th, 2009 at 8:38 amI was tempted to chalk this up to incompetence… after all, some of the operators didn’t even know the difference between “kilobyte” and “kilobit.” But only 2% of them quoted the right rates? Can that really be an honest mistake?
Verizon is guilty …
Verizon is guilty of mass fraud.
The whole company should be shut down and liquidated to pay back all the money they have conned out of people.
It is rotten to the core. My advice to Verizon stock owners SELL, SELL WHILE YOU STILL CAN!
Comment made on March 9th, 2009 at 8:38 amwow
Comment made on March 9th, 2009 at 8:38 amwow
The sad thing is …
Comment made on March 9th, 2009 at 8:38 amThe sad thing is I’m pretty sure that it isn’t just Verizon, but pretty much all companies have that badly trained employees. =/
customers:81
Comment made on March 9th, 2009 at 8:38 am…
customers:81
Verizon:16
you do the math *no not you verizon please..*
P.S. Im happily an at & t customer
if you dont …
if you dont understand what just happened:
they said
Comment made on March 9th, 2009 at 8:38 am0.002c
when the actual rates are
0.002 dollars.
which is 100 times bigger
which is a massive differance
“i guess it’s .15 …
Comment made on March 9th, 2009 at 8:38 am“i guess it’s .15 cents per kilobite” how do you guess when it should be right in front of you but hey i have AT&T. yeah!
Verizon is nothing …
Verizon is nothing but idiots. I tried to get them to hook up DSL service for nearly 3 weeks and they couldn’t get it working, so I went to Comcast cable. Then they had the brass balls to send me a bill for $78 of connection charges.
If they follow through on their threat to call collections, I’ll follow through on my threat to hire a lawyer.
Comment made on March 9th, 2009 at 8:38 amim gonna have to …
Comment made on March 9th, 2009 at 8:38 amim gonna have to say i would definitely not know what they mean.
We need the mil …
Comment made on March 9th, 2009 at 8:38 amWe need the mil back.
the natural …
Comment made on March 9th, 2009 at 8:38 amthe natural ociation of reading a number in the tenths, hundredths, or thousandths place of a dollar figure is to say “cents.” Yes, I know they are technically quoting the wrong price, but seriously… who doesn’t know what they really mean? people who ask are just trolling these minimum wage reps for technicalities
they are deceiving …
Comment made on March 9th, 2009 at 8:38 amthey are deceiving people. leave them alone?
dude that is so …
Comment made on March 9th, 2009 at 8:38 amdude that is so messed up
they don’t need to …
Comment made on March 9th, 2009 at 8:38 amthey don’t need to be fired, they’re just reading the information given to them. it’s not the CSR’s fault that they are being given the wrong information. well, unless they are interpreting the right information incorrectly, but then it would probably because the right information is ambiguous in some way.
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